Thinking, doing, learning.


I write and talk about product management, strategy, design, and software delivery.

Workshop Methods

I do a lot workshops, so I’m always on the lookout for facilitation methods and design games that work. There's loads of great places to find inspiration. See a list of my go-to sources below. Trusted and well-proven tools easily become favourites. Just as often I find myself adapting a tool or creating a new one to help solve the problem de jour.

To help keep track of all this, I've created a repository of my own, right here:

You'll find a categorised reference-list of tools, with links to more information. Where it's one of my tools, there's a more detailed write-up. Like this one, on Customer Archetype Mapping - a method I use a lot, especially when doing a redesign.

Here's a short-list of the best places I've found for finding workshop methods:

  • GamestormingToolkit for innovators, rulebreakers and changemakers. 
    It's also a book by the marvellous Dave Gray with Suni Brown and James Macanufo.
  • Service Design Tools
    An open platform of knowledge, for the design research community. Started by Roberta Tassi.

  • Universal Methods of Design100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions.
    Long title. Great book.

  • Oblique Strategies
    If you’re really blocked, or just want something different, try this. It’s a collection of aphorisms to help you think laterally by artist Brian Eno.


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