Category: Business
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Using the Double Diamond for product strategy and development
Joining strategy together with the execution of the right solution challenges most teams today. It’s difficult for many reasons. Defining a strategy is not a static exercise. Predicting the future is difficult, full of uncertainty, and new information is always being discovered. Complicating things further, teams often divide responsibility for strategy and execution. This makes […]
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Pragmatic Product Strategy – Presented at XConf 2014
This talk explores new ways of framing the work we do in order to create effective software products. A super-pragmatic model of thinking and doing that promises to bring together technologists, designers and business folks alike, across the entire software delivery lifecycle.Watch the video at thoughtworks.com.
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An alternative to features and showcases. Introducing Hills and Playbacks
Recently, I attended an Adaptive Path conference called Managing Experience.It was brilliant, and here’s a writeup if you want to know more about that. I was lucky to spend a bunch of time with Todd Wilkins in a workshop about IBM’s Design Thinking Framework. There’s lots to like, but in particular, two out of three principles resonated strongly. […]
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Managing Experience 2014 by Adaptive Path
Managing Experience is a 2 day conference hosted by Adaptive Path.Here’s the emergent themes from the last four years of the conference:2011: Business2012: Strategy2013: Change2014: Leadership & The Organization The big draw-card for me this year was Todd Wilkens, Design Principal at IBM. He delivered a talk ‘Scaling Design Beyond Designers’ with a corresponding 1/2 day workshop on […]
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Thoughts on behavioural economics, emotional design and customer engagement
This week, I’ve been discussing with friends and colleagues what ‘customer engagement’ could or should mean. There’s a cadence to the change in vernacular of design. ‘Customer engagement’, we think, is ripe for a meaningful redefinition. My colleague puts it like this In many ways Customer Engagement has become old hat. Omnichannel has become trite … and […]
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Talking about product innovation at Agile Australia 2013
Speaking with Kate Linton at Agile Australia 2013 was a load of fun. We talked about product innovation in large enterprises. We walked through characteristics that are helpful for innovation, as well a bunch of methods and techniques used on recent ThoughtWorks projects around the globe. Check it out for yourself. The Intrapreneur’s Playground – […]
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An approach to end-to-end product development
There are a number of different models/approaches/frameworks for product strategy and delivery. Many of them I don’t like terribly much, because of a tendency to break apart the sum components (business strategy, design, delivery) into disparate phases – often with gating process in between. This is mostly unhelpful, and not conducive to responding to change […]
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UX Australia: Turbocharge your workshops with Andy Budd
I was fortunate enough to attend UX Australia in Sydney this year, and this workshop by Andy Budd – about running good workshops – was a highlight for me. As much as I enjoyed the content and hands-on practice, it was most interesting to observe a master at work. It’s fairly common knowledge that good […]
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Phillip Calcado on pitfalls of velocity for Agile project management
If the Business Analyst or Project Manager gives Velocity more attention than it should be given, if he or she is more worried in counting points than listening to the team, if anything that would impact in Velocity is a taboo… then a project has a huge problem. In this scenario it gets clear that his or […]
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Agile techniques in the wild
Scott Ambler gave this excellent presentation as part of Agile 2008 Conference last week, debunking a variety of assumptions, myths and a misconceptions surrounding Agile. Most discussion is based on field data gleaned from a large-sample survey distributed among the agile community intended to find out what is actually happening in the industry, not what […]